Consumer Law

The force awakens: Artificial intelligence for consumer law
A position paper that argues AI can serve consumers, not only businesses, by analyzing contracts, privacy policies, ads, and app code at scale.
Marco Lippi, Giuseppe Contissa, Agnieszka Jabłonowska, Francesca Lagioia, Hans-Wolfgang Micklitz, Przemysław Pałka, Giovanni Sartor, Paolo Torroni
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Consumer protection requires artificial intelligence
Technology companies have quickly become powerful with their access to large amounts of data and machine learning technologies, but …
Marco Lippi, Giuseppe Contissa, Francesca Lagioia, Hans-Wolfgang Micklitz, Przemysław Pałka, Giovanni Sartor, Paolo Torroni
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Towards Consumer-Empowering Artificial Intelligence
Businesses use AI and big data to profile consumers; this paper argues that AI and Law should also build AI tools that defend consumers.
Giuseppe Contissa, Francesca Lagioia, Marco Lippi, Hans-Wolfgang Micklitz, Przemysław Pałka, Giovanni Sartor, Paolo Torroni
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